Tea FAQs
Questions and answers
The things people ask us most, before and after their first order.
Welcome, how can we help you?
Everything people ask us before and after their first order.
Every bag is roasted in the week it ships, with the roast date printed on the back.
Espresso for a machine, filter for pour-over, drip and cafetière, or whole beans if you grind at home.
Airtight, dark and away from the spice rack. Most teas keep their best for six to twelve months.
Yes, to most of Europe, tracked, within two to five working days.
Unopened items within 30 days, for a full refund.
